Frequently Asked Questions
Who is Happy Feet Plus?
Click here to find out how Happy Feet Plus became a leader in health and comfort footwear.
How can I contact Happy Feet Plus?
We'll be happy to answer all of your questions. Click on the Contact Us link at the bottom of the page to send us a message.
Where are your Retail Stores located?
We have retail locations across the USA. Please Use our Store Locator page to find a store near you.
Finding Your Correct U.S. Size
Our highly experienced and trained Fit Specialists are available to help you purchase the correct size. Call and speak to them now at 1-800-336-6657.
For European, Asian, and UK sized footwear, how do I determine my U.S. size?
Answer: We've done the work for you! The size dropdown menu on every product page (see right) displays men's and women's U.S. equivalent sizing. Please note that these conversions may vary slightly from brand to brand.
What if I am just browsing to see what you have available in my size?
Answer: Our shop by size filtering, located on the left side of brand and style pages, is a useful way to shop for footwear in a specific size. For example, if you are on the Women's Sandals page, clicking "9.5" on this menu will display all of the women's sandals that we currently have available in a U.S. women's size 9.5. If you are on the Men's Sandals page, clicking "9.5" will display all of the men's sandals that we currently have available in a U.S. men's size 9.5.
What are my Shipping options, and how much will it cost?
What are your Return and Exchange Policies?
For a full explanation of our Return and Exchange Policies, click here.
What are the common foot ailments that your footwear will help relieve?
We have compiled a list of several of the most common Foot Ailments that we encounter, along with some recommended footwear.
What do I need to do to maintain healthy feet?
The UCLA Health System has compiled a list of 10 Tips for Maintaining Healthy Feet. Remember to wear good shoes, like those sold by Happy Feet Plus.
I Have Other Questions, Who Can Help Me? Please contact Customer Care or by telephone at 800.336.6657 Mon – Sat 9:00 am – 5:00 pm EST